Membership Terms & Conditions

These terms apply to all Pilates memberships at the studio. By purchasing a membership, you agree to the following conditions.

1. Membership Duration & Payment

• All memberships are monthly and auto-renewing.

• A minimum commitment of 3 months applies to all memberships unless otherwise stated.

• Membership fees are charged monthly on the same date.

• Prices are reviewed periodically and may be updated for new members.

2. Class Allocation & Usage

• Membership classes must be used within each billing month unless otherwise stated.

• Reformer classes do not roll over.

• Unused classes expire at the end of the relevant period.

3. Booking & Cancellation Policy

• All classes must be booked in advance via the booking system.

• Cancellations must be made within the studio’s stated cancellation window.

• Late cancellations or no-shows will result in the class being deducted from your membership.

4. Membership Caps & Availability

• Some memberships are limited in number to protect class availability and experience.

• The studio reserves the right to pause or restrict new memberships in certain tiers.

• Class availability cannot be guaranteed, particularly at peak times.

5. Membership Benefits

• All memberships include additional benefits such as:

  • 10% off retail beauty products - 

  • Early access to events, workshops, and launches

• Benefits are non-transferable and may not be exchanged for cash.

The Ultimate membership includes additional benefits such as:

• Complimentary Mimi’s water bottle (one per member)

• 1 Guest Pass Per Month.

6. Pausing or Cancelling Memberships

• Membership pauses may be considered in exceptional circumstances and must be requested in writing.

• Cancellations must be made with at least 30 days’ notice after the minimum commitment period.

• Memberships cannot be cancelled mid-billing cycle.

7. Transfers & Sharing

• Memberships are non-transferable and may only be used by the named member.

• Sharing or misuse of memberships may result in termination without refund.

8. Health & Safety

• Members are responsible for ensuring they are fit to participate in classes.

• Please inform your instructor of any injuries, medical conditions, or pregnancy prior to attending.

• The studio is not liable for injury resulting from undisclosed conditions. Please see waiver for more information.

9. Studio Changes

• The studio reserves the right to make changes to the timetable, instructors, class formats, or facilities where necessary.

• Memberships are not refundable due to timetable changes.

10. General

• The studio reserves the right to refuse or terminate memberships for inappropriate behaviour or breach of these terms.

• These terms may be updated at any time. The most current version will always apply.

For any questions regarding memberships, please speak to a member of the team.