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Membership Terms & Conditions

Last updated: 26 October 2026

These terms apply to all Pilates memberships at the studio. By purchasing a membership, you agree to the following conditions.

1. Membership duration and payment

All memberships are monthly and auto-renewing.
A minimum commitment of 3 months applies to all memberships unless otherwise stated.
Membership fees are charged monthly on the same date.
Prices are reviewed periodically and may be updated for new members.

2. Class allocation and usage

Membership classes must be used within each billing month unless otherwise stated.
Reformer classes do not roll over.
Unused classes expire at the end of the relevant period.

3. Booking and cancellation policy

All classes must be booked in advance via the booking system.
Cancellations must be made within the studio's stated cancellation window.
Late cancellations or no-shows will result in the class being deducted from your membership.

4. Membership caps and availability

Some memberships are limited in number to protect class availability and experience.
The studio reserves the right to pause or restrict new memberships in certain tiers.
Class availability cannot be guaranteed, particularly at peak times.

5. Membership benefits

All memberships include additional benefits such as:

10% off retail beauty products
Early access to events, workshops and launches

The Ultimate membership includes additional benefits such as:

A complimentary Mimi's water bottle (one per member)
1 guest pass per month

Benefits are non-transferable and may not be exchanged for cash.

6. Pausing or cancelling memberships

Your 14-day right to cancel: if you buy a membership online or by phone, you have the legal right to cancel within 14 days of purchase without giving a reason, and we will refund you. If you have already used classes within those 14 days, we will deduct a proportionate amount for the classes used. To cancel, email info@mimiscollective.co.uk or speak to the team. The 3 month minimum commitment applies once this 14-day period has passed.

Membership pauses may be considered in exceptional circumstances and must be requested in writing.
Cancellations must be made with at least 30 days' notice after the minimum commitment period.
Memberships cannot be cancelled mid-billing cycle.

7. Transfers and sharing

Memberships are non-transferable and may only be used by the named member.
Sharing or misuse of memberships may result in termination without refund.

8. Health and safety

Members are responsible for ensuring they are fit to participate in classes.
Please inform your instructor of any injuries, medical conditions or pregnancy before attending.
The studio is not liable for injury resulting from undisclosed conditions. Please see the waiver for more information.

9. Studio changes

The studio reserves the right to make changes to the timetable, instructors, class formats or facilities where necessary.
Memberships are not refundable due to timetable changes.

10. General

The studio reserves the right to refuse or terminate memberships for inappropriate behaviour or breach of these terms.
These terms may be updated at any time. The most current version will always apply.

For any questions regarding memberships, please speak to a member of the team or contact us.